Accessibility-Statement of Schienen-Control GmbH



  1. Status of Compatibilty-Requirements
  2. Non-Accessible Content
  3. Creation of the Accessibility Statement
  4. Feedback and Contact-Information
  5. Enforcement Procedures

Die Schienen-Control GmbH ist committed to ensuring the barrier-free access of ist websites, namely Schienen-Control and Agency for Passenger Rights (apf), in accordance with the Web-Accessibility Act (WZG) in it’s current version to implement Directive (EU) 2016/2102 of the European Parlament and the  Council of 26. October 2016, on the accessibility of websites and mobile applications of public sector bodies (Amtsblatt L 327 from 2.12.2016, p. 1).

This accessibility statement applies to the websites and, including any sub-domains.

  1. Status of Compatibility-Requirements

This website is partly compliant with Conformity-Level AA of the „Web Content Accessibility Guidelines – WCAG 2.1“ or the appliccable harmonized European Standard EN 301 549 V.2.1.2 (2018-08) due tot he following incompatibilitis and exceptions.

The incompatibilities and exceptions are listed below

  1. Non-Accessible Content

The contents listed below are not accessible for the following reasons:

Incompatibility with Accessibility Standards

Some elements lack alternative text or are not meaningful (1.1.1 Non-Text-Content).

Some elements do not have sufficient colour-contrast

The video on the homepage of the domain lacks subtitles

PDF-Documents in the archive are partially not accessible. Future efforts will focus on ensuring the accessibility of PDF documents and presentations.

Excemptions from appliccable regulations


Online-Maps and mapping services

Content from third parties, such as studies or presentation materials from external speakers, not within the control of Schienen-Control GmbH or the Agency for Passenger- Rights Studien, are exempt from Directive (EU) 2016/2102. No statement can be made regarding the compatibility with accessibility standards for these third-party contents.

  1. Creation of this Accessibility Statement

This statement was created on 15. 01. 2024.

The declaration is based on a self-assessment conducted by Schienen-Control GmbH.

  1. Feedback und Contact Information

We are continually working to improve, exchange and expand the offers and services on this website with a strong focus on usability and accessibility.

If you encounter any barriers that impede the use of our websites – issues not described in this statement or deficiencies in compliance with the accessibility requirements – we kindly ask you to inform us via E‑Mail or by phone +43 1 5050 707.

We will review your inquiry and contact you as soon as possible.

Please send all messages and suggestions to with the subject "Report of a barrier on the website" or "Report of a barrier on the website". Please describe the issue and provide the URL(s) of the webpage or document.

  1. Enforcement Procedures

If you are not satisfied with the response from the above-mentioned contact options, you can file a complaint with the Austrian Research Promotion Agency (FFG). The FFG accepts complaints electronically through the contact form on the complaint portal.

Submission Form for complaints (in german)

FFG will review complaints to determine if they pertain to violations of the Web Accessibility-Act, particularly deficiencies in meeting accessibility requirements, by the federal government or an entity associated with it.

If the complaint is found to be justified, the FFG will issue recommendations tot he federal government or the relevant entities, suggesting actions to remedy the identified deficiencies.

Further Informationen on the complaint-procedure (in german)